Standard Web Solutions LLC Privacy Policy
Introduction
At Standard Web Solutions LLC, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, disclose, and protect your personal information. It applies to all information collected through our website, interactions with clients, and any other services we provide. By using our services or interacting with us, you consent to the practices described in this policy.
Information Collection
We collect the following information from our clients:
- Standard information through our contact and new client intake forms, including name, business name, email address, phone number, and company physical address.
- Information provided through communication channels, including emails, messages, and project briefs.
- Payment information necessary to process transactions, such as credit card details.
- Technical information like browser type, operating system, IP address, and device type.
- Usage data, including information about how you use our website, such as pages visited, time spent on pages, and links clicked.
- Cookies and tracking technologies are used to track user activity and gather data about your interactions with our website. Specifically, we use Google Analytics and Google reCAPTCHA.
Use of Information
We use the information we collect for various purposes, including but not limited to:
- Providing and Managing Services: To deliver, maintain, and improve our web development services, including project management, customer support, and fulfilling your requests.
- Processing Payments: To process transactions and send you related information, including purchase confirmations and invoices.
- Communication: To communicate with you about your projects, updates, promotional offers, and other information that may be of interest to you.
- Improving Our Website and Services: To analyze usage and trends to enhance the functionality and user experience of our website and services.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing Information with Subcontractors
We may share the minimum necessary amount of your personal information with subcontractors to enable them to complete their work on your project. We ensure that subcontractors are bound by confidentiality agreements and are obligated to protect your information.
Marketing
With your consent, we may use your contact information to send you promotional materials and updates about our services. You can opt-out of receiving these communications at any time.
Sharing of Information
We may share your information with third-party service providers who assist us in operating our business, providing our services, and conducting our operations. These third parties are contractually obligated to protect your information and use it only for the purposes for which it is shared. These third-party services are used for project management, virtual meetings, cloud storage, web design, version control, and accounting. Specific details regarding the third-party services that we use, along with their respective data usage policies, are available to clients upon request.
Data Security
All sensitive credentials like usernames and passwords, payment information, and any other highly sensitive information will be stored using a secret storage service that employs industry-standard encryption.
User Rights
You have the right to request a copy of the personal information we hold about you. We will provide this information within a reasonable time-frame, typically within 30 days of your request. If you believe that any of the information we hold about you is incorrect or incomplete, you have the right to request that we correct or update it. You have the right to request the deletion of your personal information. We will comply with such requests, subject to any legal obligations to retain certain data. If you have provided consent for the processing of your personal information, you have the right to withdraw that consent at any time.
Changes to the Policy
Any changes to our privacy policy will be reflected on our company website immediately, and we will notify our clients of such a change via email.
--Last Updated June 2024
